Knowledge Base & Support
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Operating Hours:
Monday - Friday
9:00 a.m. - 5:00 p.m. (Eastern Standard Time)
Phone:
1-800-959-3681
Fax:
1-866-813-0802
Shipping Address:
Braids By Breslin, LLC
P.O. Box 2250
Summerville, SC 29484
* We Are Closed On The Following Holidays:
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Contacting Marquetta
Marquetta welcomes your correspondence and invites you to contact us when you have a question or comment. She wants your experience with Braids By Breslin to be a warm and inviting one, so don’t hesitate to e-mail us when necessary. Braids By Breslin is a family business, and we want our extended family of stylists all over the world to have direct access to us.
Although Marquetta may occasionally answer private, hair-related questions, most of her time is limited to her personalized e-mail coaching program. Regretfully, she cannot respond individually to every inquiry, so she has provided answers to customers’ most common questions on our website for immediate access.
For your convenience, more than 200 ordering and hair-related questions and answers are just a mouse-click away. To find information right now, click on the links below or copy and paste them into your browser:
http://www.braidsbybreslin.com/help/
http://www.braidsbybreslin.com/article/publish/
http://www.braidsbybreslin.com/order-faqs.html
These resources will provide you with the quickest information possible. However, if you cannot find the answers you need in the URLs listed above, feel free to contact our Braids By Breslin staff. We’re dedicated to helping you get the most out of your experience with us.
Contacting the Braids By Breslin Staff
Your input is valuable, and our staff welcomes your comments and questions. We want you to have a great experience when you contact us by e-mail, and we’d like to offer the following suggestions.
Since we’re open from 9 a.m. - 5 p.m. Monday through Friday, it’s best to write to us during those times to ensure the quickest response. We receive literally hundreds of e-mail requests and reply to each inquiry within one-to-two business days.
If you do not hear from us, it’s probably due to an error in sending or receiving e-mail. Sometimes mistakes happen, and occasionally e-mails bounce because of errors in return addresses or other Internet-related problems.
Customer comments are important in helping us offer the best service possible to you and are also helpful to others when making buying decisions. Therefore, when you communicate with us, your e-mail may be published to promote www.BraidsByBreslin.com. You may have had some questions before you placed your first order, and first-time customers share similar concerns. Your message may inspire others to follow their dreams and enjoy the benefits of becoming a member of the Braids By Breslin family.
